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Pedestrians, bikers, and cars sharing the road

Dockless in Arlington County

18 to ride | Use bike lanes | Wear a helmet

Rider Questions + Answers

Dockless e-scooters and bikes are new to Arlington. For a full list of current companies operating in Arlington and to learn more about the pilot project, visit Arlington's official site for Shared Mobility Devices

Share your thoughts via Arlington County's Pilot Feedback, available until June 30, 2019.

Help us maintain a safe environment for all road and sidewalk users. Be respectful of other modes and maintain visibility when you are predictable, alert, and lawful. Browse and download Frequently Asked Questions—Riders.

Each dockless bike and e-scooter company has age restrictions written in their user agreement. In most instances, you must be 18 and older to ride; review each company’s user agreement carefully to determine your eligibility.

The cost to ride dockless bikes and e-scooters are determined by the individual companies and vary based on mode. Most pricing is based on a fee to unlock (usually $1.00) with an added cost per minute based on length of use. Download the company-specific apps for complete and current details about pricing.

Typically yes, but license requirements to ride an e-scooter vary by company. There are a few companies that require a rider to show proof of license before the first rental, but this isn’t standard across all operators. Read user and rental agreements carefully before operating a dockless e-scooter or bike.

Arlington County requires riders age 14 and under to wear helmets. Riders above age 14 are not required to wear a helmet, but are encouraged to do so for added precaution.

Several dockless companies provide helmets for free or at a discounted price. Check their sites for full details.

When you arrive at your destination, it is important to remember to park your dockless bike or e-scooter away from the pedestrian right-of-way or vehicle traffic, and to park the device upright by using the kickstand. Dockless devices should be parked away from driveways, garages, alleys, crosswalks, bike lanes, bus stops, ramps, private or federal property, and entrances to buildings.

Great places to park your dockless bike or e-scooter include:

  1. Near existing bike racks
  2. On the edge of a sidewalk or curb, but be careful not to block a bus stop or a crosswalk

If you find a dockless bike or e-scooter wrongfully parked, move it to a better location to help those who aren’t able. Alternatively, if you are unable to move a dockless bike/e-scooter, contact the company to have it removed. The company name and information are located on the dockless bike or e-scooter, and the company is required to move it within two hours of a report.

Yes, it is important to maintain lawful behavior to stay safe while riding. Dockless e-scooters and e-bikes are considered motorized vehicles and are subject to the same rules and regulations as a motor vehicle.

Remember to:

  • Stop at red lights and stop signs
  • Ride in the same direction as traffic, even in bike lanes
  • Use hand signals to communicate your intentions
  • Obey posted signs

Yes! Residents and visitors can provide their thoughts—including ideas, suggestions, and opinions—to Arlington County by emailing mobility@arlingtonva.us. This feedback will help the County create policies for dockless providers that will benefit riders and the community as a whole.

 
 DOWNLOAD RIDER FAQS

Where Can I Ride?

You can ride dockless bikes and e-scooters in many places across Arlington, but there are a few places to avoid while you ride. This is a comprehensive list of where you can operate dockless devices.

It is especially important to note that you cannot operate e-scooters on the sidewalk in Arlington County and e-bikes are only allowed on Nova Parks trails (e.g., W&OD Trail). Rules may be different in other localities, like Washington, DC.

  e-Scooter Standard*
Scooter
e-Bike Standard*
Bike
Sidewalk NO YES YES YES
Trail NO YES NO** YES
Bike Lane YES YES YES YES
In the Road YES YES YES YES

*Standard refers to a bike or scooter with no motor or electronic assist. Personal non-motorized bikes or scooters and regular Capital Bikeshare bikes would be considered standard.

**E-Bikes are only allowed to ride on the W&OD trail; they are not currently allowed on Arlington County or NPS operated trails.

Dockless Parking Etiquette

Great places to park your dockless bike or e-scooter include:

  • Near existing bike racks
  • On the edge of a sidewalk or curb, but be careful not to block a bus stop or a crosswalk

Dockless devices should be parked away from driveways, garages, alleys, crosswalks, bike lanes, bus stops, ramps, private or federal property, and entrances to buildings.

 

Parking Corrals

Arlington has designated parking corrals to help you place dockless e-scooters and bikes in convenient places for others to pick-up and to help keep the public right-of-way clear.

Ballston

  • N Stuart St & 9th St N

Courthouse

  • Clarendon Blvd & N Uhle St

Crystal City

  • 18th St S & S Bell St

Pentagon City

  • S Hayes St & 12th St S

Rosslyn

  • N Lynn St & Fairfax Dr
  • N Lynn St & 19th St N

Virginia Square

  • N Monroe St & 9th St N

 

Preferred Parking

Residential and Commercial Properties

A property manager can designate a suggested or preferred area for tenants to park dockless bikes and e-scooters on their own property. This doesn’t guarantee visitors will park their devices in that area, but it will help corral those scattered around your property.

Communicating this preferred area to tenants is also an opportunity to share proper parking etiquette, best practices for riding safely in bike lanes, and the benefits of using dockless e-scooters and bikes for short distances.

Dockless for Businesses

Too many e-scooters outside your property? Finding them in the garage? Not sure how to share feedback? Browse and download Frequently Asked Questions—Businesses & Properties to understand Arlington's new transportation options.

When people park e-scooters inside a building or garage, it makes it difficult for future riders to find and use.

As a property manager, you may restrict the interior of your building and garage from dockless bike or e-scooter parking and ask tenants to refrain from ending trips within the building.

If you find a dockless bike/e-scooter parked in your garage or in your bike room, you can either move the dockless device to a public space or call the company to have them remove the device.

A property manager can designate a suggested or preferred area for tenants to park dockless bikes and e-scooters on their own property. This doesn’t guarantee visitors will park their devices in that area, but it will help corral those scattered around your property.

Communicating this preferred area to tenants is also an opportunity to share proper parking etiquette, best practices for riding safely in bike lanes, and the benefits of using dockless e-scooters and bikes for short distances.

A property manager can maintain the aesthetic of a building’s exterior and accommodate dockless bikes or e-scooters by creating a balance between form and function. Plants, benches, and artwork can still be the center of attention while properties can also create designated parking areas, effectively sharing the space.

No—Arlington County and Washington, DC do not have the same rules for dockless operators. To learn more about DC’s program, visit DDOT’s dockless vehicles page.

 

 DOWNLOAD FAQS FOR YOUR BUSINESS